MicropAIsm provides managers with detailed insights and organized call information in one convenient location.
This includes call records and interaction totals, earnings, team calendars, and other useful information.
Managers now have a simple method to offer incentives to agents for good performance, as well as identify problematic agent behavior that may require further investigation and action.
AI-Powered Compensation Plans
- Intraday updates
- Objective measures tied to specific interactions
- Built with digital natives in mind
Flexible Compensation Plans
- Leverage the power of Untangl’s Business Veracity engine to create plans as customized as your business
- Close loop data processes optimize plans
- Access to thousands of next-level measure such as % silence and emotions
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