Untangl FocalPoints

MicropAIsm provides managers with detailed insights and organized call information in one convenient location.

This includes call records and interaction totals, earnings, team calendars, and other useful information.

Managers now have a simple method to offer incentives to agents for good performance, as well as identify problematic agent behavior that may require further investigation and action. 

Reduce Attrition

AI-Powered Compensation Plans

Untangl MicroPAI Widget


Consistent Motivation
  • Intraday updates
  • Objective measures tied to specific interactions
  • Built with digital natives in mind
Flexible Compensation Plans
  • Leverage the power of Untangl’s Business Veracity engine to create plans as customized as your business
  •  Close loop data processes optimize plans
  • Access to thousands of next-level measure such as % silence and emotions

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See how MicropAI helps you enable the Power of Your People!
Contact us today to learn more about Untangl helps Brands get the most out of each interaction.  

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